
Usually it's a drop which is the culprit. A broken 17e screen turns up a few ways:
We start by checking it's actually the screen. Sometimes touch dies because of a chip on the board, not the display, and a new panel won't fix that. If it is the screen, an Original-grade display goes in, not a cheap one that looks fine in the shop but comes up dull and won't hold True Tone. Your own Face ID moves across to the new screen, and we reseal on a fresh gasket and calibrate it.
Before it goes back, we test the new screen: touch all over, Face ID, brightness and colour. The adhesive then needs some time to set, and we shouldn't rush that process. Then it's cleaned up and returned with an invoice and an 18-month warranty.
It’s a little bit like visiting a doctor. Don’t you like it when your doctor has an understanding ear, and explains the ailment to you?
All things considered, the quality of service is only as good as the expertise of the repairman. Workmanship matters!
All Apple devices, all repairs, we are your one-stop shop. We’re probably the only one in town who do L4 chip-level repair on Logic boards, arguably :)
We inspect thoroughly and share a detailed diagnosis report. You'll know exactly what's wrong before you commit to anything.
Clear pricing before any work begins. Parts, labor, and timeline upfront. You decide whether to go ahead.
1 to 3 days for common repairs. Chip-level logic board work may take up to 2 weeks. We keep you posted throughout.
90-day minimum on every repair. 3 months on chip-level logic board work. 1 year on display replacements.
We don't put a fixed price on the website, because it moves with the parts market and a figure we post today could be wrong next month. Send us a message on WhatsApp and we'll share the current price straight away.
Usually three to four hours. Most of that is the new adhesive setting, which we don't rush, because a rushed seal can lift at the edge a few weeks later. If the workshop is busy, we might ask you to leave it a little longer.
Yes, normally. Face ID sits in the TrueDepth sensor unit, which is separate from the display, so we move it across to the new screen and it keeps working. The one exception is if those sensors were damaged in the same drop, which is rare with a cracked screen. If we spot that, you'll hear it from us before any work starts.
Yes. We fit what the market calls an "Original" display. Strictly it isn't an Apple part, since Apple doesn't sell its displays openly, so nobody can offer a true "Apple Original". But in terms of quality and performance, it's on par with the original, and it comes with an 18-month warranty.
Almost always, yes. A new screen or back glass costs a small fraction of a new phone. It gets closer when the fault is on the logic board, because most shops will quote you a whole new board, and on a phone this cheap that sounds like the end of it. We repair the board itself, so the price usually drops a long way. And if we think your phone is not worth fixing, we will tell you rather than take the job.
We fit a fresh sealing gasket to help restore water resistance. Even so, there's no reliable way to test the seal afterwards, and even Apple won't commit to water resistance once a phone has been opened. If the phone is already dented or bent, resistance is reduced and can't be fully restored. We'd recommend keeping it away from liquid, and we can't take liability for liquid damage after the repair.
Yes. An iPhone screen replacement doesn't touch your data. Even so, it's worth taking a backup before you hand the phone over, just to be safe, since we can't take liability for accidental data loss in rare cases.
One practical note: we'll need your passcode to test everything before (if possible) and after the repair. So the passcode has to be shared when you drop the phone off. Unless it's a doorstep visit, of course.